PrivacyPolicy

1. Information We Collect

When you contact Total Animal Control for wildlife removal services, we may collect the following information:

• Contact Information: Name, phone number, email address, and service address.
• Service Details: Description of your wildlife issue, property access information, and photos you provide.
• Payment Information: Billing address and payment method details, processed securely through our payment provider.
• Device & Usage Data: IP address, browser type, pages visited, and referring URL, collected automatically when you visit our website.

2. How We Use Your Information

We use the information we collect to:

• Schedule and perform wildlife removal, exclusion, and repair services.
• Communicate with you about appointments, follow-ups, and service warranties.
• Process payments and send invoices.
• Improve our website, services, and customer experience.
• Comply with legal obligations and protect our rights.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted partners who assist with payment processing, scheduling, or website hosting, bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or government regulation.
• Business Protection: To protect the rights, safety, or property of Total Animal Control, our customers, or the public.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission. Payment information is processed through PCI-compliant payment processors and is never stored on our servers.

While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your information.

5. Cookies & Analytics

Our website uses Google Analytics 4 (GA4) to understand how visitors interact with our site. GA4 collects anonymized data including pages visited, time spent on site, and general geographic location. This data helps us improve our website and services.

We use essential cookies to ensure our website functions properly. You can control cookie preferences through your browser settings. Disabling cookies may affect your experience on our site.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to legal retention requirements.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us using the information provided below.

7. Children's Privacy

Our services and website are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: